The NEEDS Center provides residential and day services for adults with intellectual disabilities (high autism prevalence), grounded in ABA and Positive Behavioral Supports. With Oddity.ai analyzing existing cameras, NEEDS gets in-the-moment alerts for violence and self-injurious behavior (SIB), so the right staff can act seconds after an incident, not days or even weeks later. Integration was seamless via RTSP + VPN (no new hardware), and alert volume is collaboratively tuned for a manageable load.
Manual review time
Investigations move faster with objective video
Earlier interventions
Leaders can redirect coverage in the moment
Family confidence
Clear, objective video for sensitive reviews
Cameras were in place, but awareness was reactive. Incidents could surface hours—or weeks—later, forcing staff to comb footage and leaving unexplained injuries that sometimes triggered staff suspensions while investigations played out. In a tight staffing market, those suspensions create overtime, burnout risk, and program instability. NEEDS needed real-time signal, not just video to review later.
Oddity now flags aggression and SIB as it happens, notifying designated staff so coverage can be re-assigned in the moment. In the first month, the system surfaced multiple correctly classified incidents, and IT expanded storage as video became "a vital part" of the process. Objective footage shortens investigations and helps avoid unnecessary suspensions when injuries are explained by verified SIB, keeping programs staffed and families reassured. Integration was seamless with the existing systems and VPN; tuning keeps alert volume manageable.
Christine Draper
Chief Clinical Officer, NEEDS
